To return a Business T-Shirt Club LLC. product:
Business T-Shirt Club LLC. does not accept returns unless approved by an authorized representative. You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email support@businesstshirtclub.com with "RMA NUMBER REQUEST" in the subject of the email. Please be sure to include in the body of the email: company name, date of purchase, reason for return item(s) and a clear color picture(s) showing any defect(s), damages or errors in print work. The RMA number, once approved & received, must be written in a conspicuous place on the outside of the return parcel. In most cases, if Business T-Shirt Club LLC. determines the reason for the return is due to our own errors, we will simply re-produce the work and/or re-order the items at no charge to the member.
What can be returned:
Most of the items we sell and/or custom print are eligible to be returned if Business T-Shirt Club LLC. or any of its authorized representatives determines the items or print work do not meet our quality standard. All returns must be in their original packaging. Items to be returned must be in new & exact condition they were delivered in. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned:
No returns will be accepted after fifteen (15) calendar days of delivery confirmation date stated on the tracking number by the shipping carrier. Incorrect items purchased (ex: product/style number, product description, size(s), color(s), quantity, etc) due to an error on a members behalf cannot be returned. Items not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund:
Returns for refund will not be accepted. If Business T-Shirt Club LLC. determines the reason for the return or refund request is due to it's own errors, we will simply re-produce and/or re-order the items at no additional charges, including shipping, to the member.
Returns for exchange or store credit:
Returns for exchange or store credit will not be accepted. If Business T-Shirt Club LLC. determines the reason for the exchange or store credit request is due to our own errors, we will simply re-produce and/or re-order the items at no additional charges, including shipping, to the member.
Shipping charges for products returned:
If Business T-Shirt Club LLC. determines the reason for the return is due to our own errors, we will simply re-produce and/or order the items at no additional charge, including shipping, to the member.
TO RETURN YOUR ITEMS:
- Email support@businesstshirtclub.com with "RMA NUMBER REQUEST" in the subject of the email
- In the body of the email include: company name, date of purchase, order #, reason for return, item(s) and a clear color picture(s) of errors, damages, defects, etc.
- Once approved, write the RMA number on the shipping label similar to the example provided below.
Send the package to:
BUSINESS T-SHIRT CLUB LLC.
C/O: RETURNS - RMA#
2619 Condit Dr. SW.
Pataskala, OH, 43062
