Please visit our FAQ page for answers to commonly asked questions. EMAIL US , or visit our SUPPORT site for faster member support. 

FAQ

Who Can Join the Club?

To become a member you must have a valid tax id number. Our members include businesses in the trucking, construction, food and hospitality, law, credit, real estate, hair, landscaping, entertainment and advertising industries plus many more.

How do I become a member?

To become a member simply pay our annual $69.99 membership fee which grants you access to premium brands at wholesale rates.

What are the benefits of joining the club?

Members enjoy the benefits of access to premium apparel brands at wholesale rates (no up charge on garments), quality print services, exclusive members savings via our affinity program plus much more.

Do you offer Net Payment Terms?

Yes, all members have the option to place orders on net 30 terms. During the checkout portion of your order, select "add to account" to bill your order to your account. Orders for new members will require a 50% deposit. The remaining balance will be due in 30 days. Complete our membership application to become a member

Which business credit bureaus do you report to?

We currently report to Equifax, Credit Safe, Ansonia & Cortera on the 1st week of every month. Orders can be billed to the account by selecting “Bill To Account (Net 30)” during the payment portion of the checkout process. Minimum order requirements are 12 items per design for custom print/embroidery, $100.00 (before shipping & taxes) for all pre-designed orders & $250.00 (before shipping & taxes) for all blank apparel & accessory orders. 

Are there any hidden or extra fees?

We pride ourselves on being transparent with our members. There are no hidden or extra fees associated with becoming a member. As a member you are only charged the annual $69.99 annual membership fee and normal costs associated with your order.

How do you place an order?

Upon becoming a member,  you will gain instant access to our full catalog website with wholesale pricing. On this members-only website you can shop our wide range of products, upload a design or create a design with our user-friendly design tool. To bill your order to your account, select "add to account" during checkout.

How are the products decorated?

We use commercial grade embroidery, sublimation, direct to garment, and screen printing equipment to create high quality custom apparel and other products. We are a true one-stop decoration shop who can handle orders that range from 12 to 1000s. 

Is there a minimum order?

Our minimum order quantity for custom printed apparel is 12 items per design. For blank apparel orders, there is a minimum order amount of $250 required. For For Pre-Decorated orders the minmium order amount is $100 before shipping & taxes.

How do I upload my custom logo/design? 

Simply login to your account & select your garment of choice in the “Design Your Own” section of the member portal. Once your garment is selected, click “Start Designing” to upload or create a design from scratch with our user-friendly design tool. Click here to watch a quick design tool tutorial 

Do you only sell t-shirts?

Although our name states “T-Shirt Club”, we offer a wide variety of garments to choose from for your custom printing needs such as hoodies, sweatshirts, hats, safety vests, tote bags, aprons plus much more. We carry women and youth garments with sizes ranging from extra small to 6X. Our full catalog website can be viewed upon becoming a member.

Can I purchase blank Apparel?

Yes, once you are a member you can purchase premium apparel brands at wholesale rates (minimum blank orders = $250 before shipping & taxes). Shop Blank Apparel

Can I purchase pre-decorated apparel?

Yes, we offer a wide range of premium pre-decorated apparel products (minimum pre-decorated orders = $100 before shipping & taxes). Shop Pre-Decorated Apparel

What brands do you carry?

Whether you want Gildan, Jerzees, Hanes, Fruit of the loom, American Apparel or any other brand, you name it we carry it. By becoming a member. you gain instant access to the hundreds of brands we carry at wholesale rates.

Do you have an affiliate program?

Yes! Our affiliates receive $20 for every successful new member referred via their referral custom referral link generated inside their affiliate portal. Non Business T-Shirt Club members are eligible to participate in our affiliate program but we strongly recommend affiliates become a member to receive full benefits such as discounted entry to events hosted by Business T-Shirt Club nationwide plus more.   Login or sign up for your FREE affiliate account by clicking here.

Can I cancel my Membership?

Yes. Members can can cancel their membership at any time by simply submitting a ticket. Please include the name of your business in your request. Please allow 1-2 business days to process your request.

CAN I RECEIVE A REFUND FOR MY MEMBERSHIP FEE? 

Refunds for membership fees are eligible for members who have not approved a quote or placed a deposit on an order at any time during their membership period. Once a quote has been approved or a deposit has been placed on an order, your order immediately progresses to the production phase, thus waiving your eligibility for a membership fee and/or deposit refund in some cases as production begins immediately after the approval and/or deposit has been received.

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