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Refunds Policy

ORDERS

Our refund policy lasts (15) fifteen calendar days from the confirmed delivery date listed on your tracking number provided by the shipping carrier. If fifteen (15) calendar days have gone by since a confirmed delivery, your order is not eligible for a refund.

 

CANCELLED ORDERS

Cancelled orders that are listed as "in production" inside the member portal are not eligible for refund.

 

MODIFIED ORDERS

Modified orders that are listed as "in production" inside the member portal are not eligible for refund. Additional fees and charges associated with an modified order are the sole responsibility of the member. Modified orders listed as "shipped" inside the member portal are not eligible for refund. 

To be eligible for a refund, the member must contact their account executive via email or email orders@busiensstshirtclub.com within fifteen (15) days of the delivery date listed on your tracking number. Please include in the subject of your email "REFUND REQUEST - ORDER # {INSERT ORDER NUMBER HERE}. The item(s) of subject must be unused and in the exact new condition that it was received in, including its original packaging unless an exception is granted at the sole authorization and discretion of Business T-Shirt Club LLC. an its authorized representative. Business T-Shirt Club LLC., at its sole discretion retains the superior highest right to classify items as used, unused, worn, unworn, damaged, defective and not in its original condition or packaging. If there is a material or printing error Business T-Shirt Club LLC. will offer a credit, re-order or re-produce the item(s) of subject at no additional fees or charges to the member or refund (waiving reproduction or re-ordering option). 

 

MEMBERSHIP DUES

Membership dues are eligible for refund if the member is an active member unless the following have occurred:

- Member has placed an order and was provided a tracking number during the active membership period

- Members information, including but not limited to; business name, business address, business phone number, account number, employer identification number, transaction data, payment data was shared with third party credit bureaus during the active membership period

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